With the advancement of technologies such as high performance computing, mobile technologies, 4G network and fibre channels, users are demanding speedier delivery and richer content applications. The 8 seconds response time in what previously has been set as industry benchmark three years back, has been significantly adjusted in recent years, with the latest study shown that user expected response time is at 3 seconds.

IT teams who are already facing challenges on increased complexity in application delivery chain due to emerging new platforms, virtualisation, cloud technologies, the ever-increasing business requirements and daily firefighting, are still expected to meet the 3 seconds response time. Moving forward, the revolution will continue, with technology continues to diversify into new regions and users demanding for faster performing and richer experience applications.